Privacy Policy
Last updated: July 2026
VMOSDesk is operated by Minical International Limited ("we", "us"). We take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use VMOSDesk products and services. It is formulated and enforced in accordance with the laws and regulations of the Hong Kong Special Administrative Region, with reference to internationally recognized data protection principles and best practices.
Information We Collect
We only collect information necessary to provide the remote desktop service, such as device identifiers, connection logs, and basic usage data.
How We Use Information
Collected information is used only to establish and maintain remote connections, keep the service secure, and improve the product experience.
Data Security
All remote sessions are end-to-end encrypted. We apply industry-standard security measures to prevent unauthorized access.
Information Sharing
We do not sell your personal information, and we do not share it with third parties except as required by law or necessary to provide the service.
Your Rights
You have the right to access, correct, or delete your personal information. Contact us to exercise these rights; we will process your request within a reasonable period (typically no more than 30 days) after receiving it.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy. Website access and connection logs are retained for six months; information required by law, or necessary for financial, security, and compliance purposes, is retained for the corresponding period. After the retention period, we will delete or anonymize your personal information.
Use of Cookies
We use cookies on our website to maintain session state and remember your preferences; we may also use third-party cookies to measure traffic and evaluate the effectiveness of marketing campaigns. You can refuse or clear cookies through your browser settings, but this may affect some features.
Children's Privacy
VMOSDesk is intended primarily for adult users. We do not knowingly collect personal information from children. If you are a minor, please use the service under the consent and guidance of a guardian; if we discover that we have collected a child's information without guardian consent, we will delete it promptly.
Storage and Cross-Border Transfer
Your personal information may be stored on servers in Hong Kong or in other countries/regions where we operate. Where a cross-border data transfer occurs, we will apply safeguards that meet applicable legal requirements to protect your information.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@vmosdesk.com